Privacy Policy

1. Introduction

EsPro Services, LLC, doing business as North State Revenue Partners (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you interact with our website, services, and communications.

2. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, mailing or business address, information about services you request, information submitted through our chat widget, and the contents of communications you send to us.

3. Automatically Collected Information

When you use our website, certain information may be collected automatically, such as your IP address, browser type, device information, operating system, referring pages, pages visited, dates and times of visits, and general usage information.

4. Cookies

Our website may use cookies and similar technologies to support site functionality, understand website usage, remember preferences, and improve our services.

5. How We Use Information

We may use information to respond to inquiries, provide requested services, schedule and manage appointments, deliver customer support, communicate service-related information, improve our website and offerings, maintain security, comply with legal obligations, and send marketing communications where permitted or authorized.

6. SMS / Text Messaging

If you provide your mobile number and consent to receive text messages, message frequency varies based on your interactions with us and the services you request. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

7. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. How We Share Information

We may share information with service providers and subcontractors that perform services on our behalf, when necessary to provide requested services, to protect our rights or safety, or when required by law. We do not sell mobile information or share SMS opt-in data or consent with third parties for marketing or promotional purposes.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain appropriate business records, resolve disputes, and meet legal or regulatory requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure.

11. Third-Party Links

Our services may occasionally reference third-party services. Their privacy practices are governed by their own policies.

12. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, or deletion, or to object to or restrict certain processing.

14. Marketing Communications

You may opt out of marketing emails by using the unsubscribe method provided in the message or by contacting us. For text messages, reply STOP to opt out.

15. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision.

16. Contact Us

EsPro Services, LLC
960 Karen Dr, Chico, CA 95926
[email protected]
(530) 907-1583